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The customer in my point of view, pays everyone salary and who decide whether a business is going to succeed of fail.
As you treat your customers kindly, you give them something positive to remember. They will be inclined to share the great news about their experience with others. The more people that hear about your company in a positive light, the more your customer base will grow. With more customers, a strong revenue flow is inevitable, and your company will become a household name.
Customer Service.... Healthy and good customer service lead healthy business relationship.