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When receiving a lot of comments on a blog or social media, how to acknowledge everyone if I can't respond to all the comments?

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Question added by Marwa t
Date Posted: 2015/11/29
Deleted user
by Deleted user

Interestingly, having a lot of traffic coming through your social media sites can be daunting but luckily there are some ways to curb that and of course make sure no one gets ignored;

 

  • Have a Social Media diet by finding tools to schedule some of your tweets and / or comments so that your audience does not feel neglected such tools comprise tweetjukebox, hootesuite. Get organised and schedule how active you wanna be on theseplatforms
  • Sometimes Less is More, Social Media does not have to cripple one's life to the point that they cant breathe learn to control your insatiable beast.
  • Choose one or two Platforms that can enhance your your personal brand or Business that way you can manage the comments effectively and efficiently but this is not possible when one is on every Social Media Platform.
  • Respond to comments by leaving a comment yourself or simply liking a great post or Thank you note is simply sometimes what one needs to do.
  • For Spammers well you can delete and block if its a blog or on your brand, nobody likes stuff that is not in sync with what your personal brand is about or anything that is off topic. Not everyone is on point.
  • Do not ignore your relevant parties, by this i mean your customers with complaints and those with relevant information that interests you and / or business

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

Basic “Thank You” Posts Can Go A Long Way

There are simple principles that many people and brands live by in terms of thanking followers. If you’re a smaller brand or individual and someone tweets your content, it’s good practice to acknowledge the Tweet and show you appreciate it with by favouriting the message. You may also want to thank the person in a Tweet reply. A direct reply “thank you” starting with the other person’s Twitter handle won’t clog other people’s feeds and can mean a lot to new followers. With so many people actively tweeting and engaging on social media every day, a direct reply distinguishes that individual, separating them from the pack and showing that their own efforts stood out and had value.

If you are going to send out a lot of thank yous, simply consider spacing out or scheduling these messages so that someone looking at your profile doesn’t ONLY see thank you’s and is exposed to your other content as well. And while a “Thanks!” message is good, a personalized message is far, far better. Call them by their name (not just their Twitter handle), acknowledge their great tweets, or offer an additional resource. Personalizing your thanks turns a business to consumer interaction into the person to person interaction we should all be striving for.

The same principles apply to Facebook and Google+, though instead of “favourite” you can Like or +1 their post. In place of a reply, comment on their post thanking them in the personalized way discussed above. Often, your one comment can help instigate a larger thread of interaction with your brand below that very post, helping to bring further attention to the original piece of content.

Abid  Patel
by Abid Patel , Manager- Sales and Support , ZAYANI COMPUTER SYSTEMS

Reciprocity is key to the success. When you post something, you are assuming leadership, but for your post to succeed you need a catalyst, which is a follower.

 

Encouraging a follower does not just mean an insincere or boring thank you all the time. Be creative, try writing a recommendation if suitable, or also follow the follower and interact as a human. All you need is a bunch of great followers, you don't need a ton of inactive followers. It is the depth that counts, do many people focus on shallow community interactions. :-)

 

If you like, you can join me in an experiment in this direction.

Gayasuddin Mohammed
by Gayasuddin Mohammed , Advocate , Practicing Law before High Court at Hyderabad

I would simply respond with note of thanks and further If I have time would mention what I agree/disagree with their views. Thanks.

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