In hotels industry who can manage the relation between main contractor and hotel operator?

• In the hotel industry, the following professionals can manage the relationship between the main contractor and hotel operator:

  1. Project Manager (PM): Oversees construction, ensures timely completion, and coordinates between contractor and operator.

  2. Hotel Development Manager: Responsible for project development, construction, and handover to the operator.

  3. Asset Manager: Ensures alignment between owner/contractor and operator interests.

  4. Property Manager: Manages day-to-day operations, including contractor interactions.

  5. Contract Administrator: Reviews, negotiates, and enforces contractual obligations.

  6. Owner's Representative: Acts on behalf of hotel ownership in dealings with contractor and operator.

  7. Hospitality Consultant: Provides expertise on hotel operations, development, and contractor management.

  Key skills for effective relationship management:

  1. Communication
  2. Contract knowledge
  3. Project management
  4. Hospitality industry expertise
  5. Negotiation
  6. Problem-solving
  7. Time management

  Effective relationship management ensures:

  1. Timely project completion
  2. Budget adherence
  3. Quality construction
  4. Smooth operations handover
  5. Ongoing maintenance coordination

  Hotel operators (e.g., Marriott, Hilton), contractors (e.g., construction companies), and owners/developers (e.g., real estate companies) often collaborate to deliver successful hotel projects.

  Some prominent companies in hotel development and operations include:

  1. Marriott International
  2. Hilton Worldwide
  3. InterContinental Hotels Group
  4. Accor
  5. Hilton Worldwide

  Contractors:

  1. Turner Construction
  2. AECOM
  3. Jacobs Engineering
  4. Bechtel
  5. Vinci Construction 

There are a few,  but the most important will be the CEO, Assistant of the CEO, Hotel Management

there is no direct formal relation between the Main Contractor and Hotel Operator, work package and change orders or any requirements from Hotel Operation to be managed by the Project Manager and approved from the Owner and Consultant. 

Director Of Hotel / Hospitality Development who is acting on behafe of the owner