Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

How do you deal with critical customer?

user-image
Question added by Rock Zone , PAKISTAN , AL MANSI
Date Posted: 2015/12/01
Abdul Wasay Zafar
by Abdul Wasay Zafar , Assistant Engineer , Amreli steels Limited

1) Listen the customer in calm mood.

2) Try to understand his/her point of view

3) Remain firm.

4) Acknowledge his/her point of view

5) Answer accordingly

More Questions Like This