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What is the importance of attitude in Customer Service? Which attitudes are these?

Soft Skills Service Standards Customer Service Customer Support Customer Service Skills
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Question added by Deleted user
Date Posted: 2015/12/03
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Anna Izabela Nagnajewicz
by Anna Izabela Nagnajewicz , Customer Success Manager , Micro Focus

Positive Attitude is essential in Customer Service

..however being courteous, good manners and kindness can be also useful outside the work ;)

Turky Shuraim
by Turky Shuraim , Project Manager , Business Solution Providers

Absorption of anger, provide different options, maintain the clients satisfactions

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