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What can you determine from the calls or reports which come in through KPI systems?

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Question added by Salman Iqbal , ISP-FTTX Migration Engineer , Kuwait Network Electronics & Technology CO
Date Posted: 2013/09/14
Shahzad Khan
by Shahzad Khan , Deputy Manager - Human Resources , The Searle Company Limited

1-Performance.

2-ROI.

3-Individuals efforts towards the target.

It all depends what you want to see, in short, it indicate the performance towards the set target. Do review and discuss it with team.

 

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