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What are the skills you must have to reach customer satisfaction?

Customer Satisfaction Customer Service Customer Experience
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Question added by Hend Hamdy , corporate back office & complaints managment senior advisor , Etisalat Misr
Date Posted: 2016/01/15
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Adah Ramos
by Adah Ramos , Data Entry Operator , Union Cooperative Society

The most important things we should have is patience and knowledge.

Jerry Lee Dormido
by Jerry Lee Dormido , Team Manager , Tata Consultancy Services

active listening and first call resolution 

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