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Knowledge Management (Knowledge Management in English) is a multidisciplinary managerial approach which includes all initiatives, methods and techniques to collect, identify, analyze, organize, store, share knowledge of an organization's members - knowledge created by the company itself (marketing, research and development) or acquired externally (competitive intelligence) - to achieve a goal.
Knowledge management (KM) therefore implies a strong tie to organizational goals and strategy, and it involves the management of knowledge that is useful for some purpose and which creates value for the organization.