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Sometimes we struggle to communicate things correctly. Any advice on this topic will be very helpful.
It's best to be diplomatic and tactful....and present the facts and let him draw his own conclusions from that...I wouldn't go for arguments or straight NOs because it doesnt appear professional. Diplomacy, presentation of facts and avoiding emotional displays are the best bet not just with your boss but with other co-workers too.
I think that the best way to make your manager can make yourself stupid some of the time but not all the time, in the sense that make the boss feel itself to you in the issues affecting them, and make your manager feels you are a genius in issues that belong to others ..
The professional way is to show documents that prove the invalidity of the accusation against you, either in the absence of evidence should talk quietly and confidently and logic
It is not enough to say No I did not do it , support your answer wpith some evidence
1-try to prove that you are not the guilty, but not by way to try to refer to someone else
2- Stay away from the causes of the problem next time
3- try to find the real guilty
first of all try to find what kind of accusation your boss is making on you. then find that are the accusation are true or false. either the accusation are true or false you should meet your boss on one on one and solve the problem if they accusation are true then you should apologize and show your guilt to the boss but if you are wrong then you can earn some better opportunity but the only way to resolve the problem is one on one meeting with boss.
If you know the guilty :
1-Make one to one meeting and explain and try to be calm and serious at the same time.
2-You hava to be professional while explaining the problem and to prove that you already have the skill and ability for not doing something like that (Very Important)
If you don't know the guilty :
You have to do your best to prove number (2)
--Endrose and follow if you like my Comment.
I think the best professional way to communicate with your boss that you are not guilty is to say "NO" and ignore the accusation, especially if you think you did not do anything that causes you to be wrong. If he still tries to aggravate the situation, then I believe, for whenever it will go, we have the HR management to handle the situation and to balance the problem. Submit to higher management and demand to exonerate yourself as it affects your whole professional being, in which you are not guilty of.
What i would do is that i would listen to what my boss has to say and i will type down a professional email pinpointing on everything that he accused me of while supporting each and every point with the truth and i would ,ofcourse, ask him for a one to one meeting after reading my email where we could discuss the email/accusation.
The reason why i chose the above is because when I gets accused of something I will definitely be agressive in defending myself but when i type down an email then my boss will be able to read and let all the info sink in his head. he would also have time alone to analyze the whole situation.
Nothing to worry if you know that he is just making an accusation but if it is true then you better resign Follow the following steps:
Take an appointment at a time when most other staff of the company will have left the office.
Recollect in your mind all the good things that you have done for the company-... you might have to site a few examples as to how loyal you are to the company. Aslo collect all factual evidences against the accusation that is being made against you.
Make your self comfortable and calm before you enter his cabin.
Once inside, greet him and tell him that you have come to clarify the confusion and if required site a few evidences.
Lastly, assure him that you'll prove yourself through positive action in the interest of the company rather than through words and ask him for a time period.
I think this should clear the air...
The best approach is the most direct approach. There is really no point beating about the bush. However, a direct approach does not equate to a head-on collision. You do need to be diplomatic, and maintain your composure.
Start off by politely denying it with something to the tune of "I am sorry you think so. May I ask what prompted you to believe I could do something like that?" Hear him or her out completely, without any interruption. Make a note (mental or otherwise) of the points brought up against you. Then, address those topics one by one, proving yourself to the contrary.
Timing is everything. You should not leave this till too much later. At the same time, if circumstances do not warrant an immediate response, then speak to the boss shortly afterwards. Whether it is by appointment or with a "Got a minute?" approach without a formal schedule, depends on the organization culture, amongst other things. Start off mentioning that you were rather surprised that he or she would believe you could do something like that (whatever "that" might be). Then go on to explain yourself.
Stick to facts, and keep an overflow of emotions in check. It most probably will not add to your case.