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Customer Relationship Management (CRM)- A pivotal system to interact, deal with current & future customers with objective of optimizing and systematizing relationships.
Its stand to Customers Reelationship Managment
customer relationship management
CRM stands for Customer Relationship Management. CRM has different outlooks or per say platforms. These platforms are designed specifically to the entity/organization needs. Platforms for CRM include and not limited to:
Siebel CRM provided by Orcale, and C4C (Cloud for Customer) provided by SAP to name a few,
