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What is the most required skill for call center manager?

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Question added by Nasser Gabal , Customer Support Manager , Wssel
Date Posted: 2013/09/17
Deleted user
by Deleted user

 

Managing customer contacts through teams so that customers can enjoy best delivery of services. This requires ongoing development of people, processes and systems.

 

Mohamed Rafeek Mohamed Affan
by Mohamed Rafeek Mohamed Affan , Accountant , United Technical Services

Positive thinker and with an ability of quick decision making.

Hossam Abd EL Khalek Hassan
by Hossam Abd EL Khalek Hassan , محاسب ضرائب و امين خزينة , Egypt for Trading and Engineering.co, Cairo. Egypt

to be calm and patient and loves help to people and  work under pressure

 

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