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What is the best way to handle the talkative customer ?

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Question added by Safei El Din Ali , Customer Care Manager , CCC
Date Posted: 2016/01/26
Ajay Sasidharan
by Ajay Sasidharan , Properitor , Self Employed

to remain in control of the talk, listen to the client, don't allow the client to move away from the topic, no open ended questions only direct questions, speak at even pace don't hurry,

Vicent Ddamba
by Vicent Ddamba , Driver. , United Nations

To remain calm, pay more attention and prepare my response in an appropriate manner. 

Aktham Alhasanat
by Aktham Alhasanat , سائق , الشخير لتأجير السيارات

Listen to them ... expressions of interest and views

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