How customers respond to good service?

Always smile and be approachable to all customers. Maintain a kind and polite way of answering any queries even though some questions are not related. Keep a high patience and never quarrel with the customers even if they are angry or not that polite to you.

• 9/ Consumers say they would pay more to ensure a good customer experience.
• % of customers will do business with you if you resolve a complaint.