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How could you handle a guest complaint about the product?

Customer Satisfaction Customer Service Complaint Handling Sales
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Question added by Bryan Aguado , F&B Waiter , Cristal Hotel abu dhabi
Date Posted: 2016/01/27
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Muhammad Sulaman Zain ul Abidien
by Muhammad Sulaman Zain ul Abidien , senior machine operator and graphics designer , lahoregraphics

First, I will listen carefully to the customer

then understand what he want to say about complain

If it was me, I will solve 

Or I'll tell my boss to complain about

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