Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

Why customer service department is an important vertical for any organisation?

user-image
Question added by SHANKAR MANE , Manager , TELENOR
Date Posted: 2016/01/27
Mohamed Oussema Ghdira
by Mohamed Oussema Ghdira , Customer Service Executive , CRM MIDDLE EAST

Every and each company is dealing with customers, by providing either  goods or services, so we need some one who's to take care about those customers and represent the company.

That's why we  call the person who's doing that  CUSTOMER CARE AGENT or CUSTOMER SERVICE REPRESENTATIVE.  

Marina Nassar
by Marina Nassar , Caller Agent , Smart Source

It gives the image of thevdepartement or the company to gain theconfidencebof the client

More Questions Like This