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Customer satisfaction eventually leads to customer loyalty. If I am not satisfied with services provided by my service provider, my loyalty towards the service provider would be 'ZERO".
Customer satisfaction is most important.
Loyal customers spend more, are willing to pay higher prices, refer new clients, and are less costly to do business with.
for me costumer satisfaction...y?simply bec.if our service to our costumer are consistently with a good service our costumer they will become happy and they will come back again again in our restaurant..
Customer satisfaction is more important as loyalty follows if the customer is satisfied and delighted,
Customer satisfaction is more important when a customer is satisfied with your services they will come back for more
Satisfaction for sure as a satisfied and delighted customer will be your best advocate...
Both are important, if the customer is satisfied customer will stay loyal.
A Satisfied customer is always a loyal customer.
In my opinion, I agree with one of the answers that customer satisfaction more important cause once he/she's satisfied, he will be loyal.
Customer Loyalty indeed! One Loyal customer can give you multiplications of satisfied and further loyal customers. They are your word-of-mouth marketers
With a recurrent customer satisfaction you'll turn that customer into a loyal follower, maintain your action course at the same standard you manage to bring him back, and things will work out
