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1-keep updates regarding your customer financial profile
2- Daily close follow up on debtor balances
3- Minimize the risk (by increasing guarantees ...)
- Keep your clients intact in early ageing so as to avoid putting him into bad debts.
- Ensure the promises are kept and numbers are monitored on a daily basis.
- Ensure to resolve early queries and complains of the client so that he may not fall into higher delinquencies that creates bad image at both side.
- Unsecured loans must be organized by cycle wise instead on a monthly closings because of larger portfolio size.
- To avoid your accounts move into higher delinquencies and at certain point you have to take provisioning against it.
- Keep your team intact and motivated.
- Ensure if the account is skip or non-starter then it must be handled timely.
- Ensure proper legal action to be taken if required timely so as to avoid delaying tactics of the client.
- Ensure proper training to be given to the staff and they know the delay tactics of the client subsequently have empathy with the client if it is a genuine case.
- Ensure timely suit file & its execution.
- Ensure that your accounts not to be time barred.
I agree with you .However, the observation should be there every day in days work to be aware of the month analyzing and every single movement has been done.
