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What are the most important things in your opinion in customer service? Does loyalty to the institution or dedication to work or provide understandable service to customers?

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Question added by Mohammed Al-qariab , Head of Credit recovory and remedial , Jordan Dubai Islamic Bank
Date Posted: 2016/02/03

  • The above mentioned notions are important to a customer; loyalty, dedication to work and or provision of excellent service.
  • Ideally, the goal of all businesses is to make sure that it remains a going concern and this is achieved through provision of excellent service and creating lasting relationships that enable repeat customers thus ultimately meaning loyalty.

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by Deleted user

  • The above mentioned notions are important to a customer; loyalty, dedication to work and or provision of excellent service.
  • Ideally, the goal of all businesses is to make sure that it remains a going concern and this is achieved through provision of excellent service and creating lasting relationships that enable repeat customers thus ultimately meaning loyalty.
  • There are other things that generally all customers appreciate over and above their requirements for example after sales service, a firm that is socially responsible, caring employees.

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