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What is the impact of a loyalty program in customer engagement?

Loyalty Programs Customer Focus Customer Loyalty Brand Loyalty Loyalty Program Development
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Question added by Sanjay Dukle , Head of Partnerships , VERNOST MARKETING TECHNOLOGY SOLUTIONS
Date Posted: 2016/02/06
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by Deleted user

Customers feel important and this is key to repeat business. 80 percent business comes from 20 percent repeat customers.

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