How important is the in-depth knowledge of business process re-engineering in Customer service operations?

Question added by rohitashva joshi , Head Business development and service sales , Glorz india Enterprises
Date Posted: 2016/02/08

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by John Marbert Esguerra , Warehouse Support , UPS

Very important, because if you can't see what is the need of your customers... you never succeed to be a good leader

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