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Scenario : My internet at PC is not working (Suppose a single pc with leased line) What should be troubleshooting steps from PC to leased line?

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Question added by Hasnain Ansari , Network Engineer , AL-Safa Medical Complex
Date Posted: 2016/02/13
Rolan Empleo
by Rolan Empleo , Technical Editor , SWCC

check the cable, line connection,

check pc internet configuration 

richard germie rodriguez
by richard germie rodriguez , IT Coordinator , NTC

Check first if the correct cable is being used. Then verify if your ISP is giving you their service or not.

Abdulaziz Alshehri
by Abdulaziz Alshehri , Senior Programmer , شركة تام للخدمات التجارية [warshaplus.com]

I would first check the cable that connects your PC for any physical damage

Run a diagnosis

Reboot the Access Point

Check for software malfunction

Check if the problem occurring to other devices as well

Call the provider for check up/maintenance

 

those are from the top of my head .. in a real-life problem  it might not take all these steps, or might take more. no one knows

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