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Are customer feedback surveys of any importance? While formulating a survey what are the main factors that should be kept in mind?

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Question added by Arshad Hussain , Senior Manager Operations , Pakistan Revenue Automation Pvt Ltd
Date Posted: 2016/02/17
Zafar Aman
by Zafar Aman , Customer Services Executive , FEDEX Express

Absolutely the Customer Feedback in any survey is most important because any Profit organization grow easily if there customer satisfied with there services and the opportunity that customer willing to all this thing can be over come by customer feedback. That is why customer feedback is more important

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