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Operations management or Operations performance is the key to any manufacturing unit. This is directly related to production,procurement,Supply Chain, Maintenance & manpower of an organisation. The performance of these areas lead to profitability,customer satisfaction & brand growth of a company. One of the most important aspect of Operations management is Optimum utilisation of resources and accordingly achievement of the Budget & Business plan. The transformation from input to output being what controls you have on QA/QC,Maintenance,Supply Chain logistics, QMS, PMS which leads to output of Delivery commitments, Timely execution of work, Quality achievement and a consolidated Customer satisfaction from Customers.
Operations management is a multi-disciplinary field that focuses on managing all aspects of an organization's operations. The typical company carries out various functions as a part of its operation. The dividing of a company's activities into functional categories occurs very early on, even in a company formed and operated by a single individual. Most companies make a product of some kind or produce a salable service. They must also carry out sales and marketing function, an accounting function, and an administrative function to manage employees and the business as a whole. Operations management focuses on the function of providing the product or service. Their job is to assure the production of a quality good and/or service. They apply ideas and technologies to increase productivity and reduce costs, improve flexibility to meet rapidly changing customer needs, assure a safe workplace for all employees, and when possible assist in assuring high-quality customer service.
Operations management can be defined as the management of all activities directly related to the creation of goods and/or services through the transformation of inputs into output. The job of operations management is to oversee the process of transforming resources into goods and services. The role of operations managers in the manufacturing sector includes production planning, production control, and quality control.
In choosing the site for a company’s manufacturing operations, managers must look for locations that minimize shipping costs, have an ample supply of skilled workers, provide a favorable community for workers and their families, offer resources at low cost, and have a favorable business climate.
Operations management transforms inputs (labor, capital, equipment, land, buildings, materials and information) into outputs (goods and services) that provide added value to customers.
