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As a professional waiter, how can you show your professionalism when dealing with difficult customers?

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Question added by Godspower Anawanti , Waiter , Beach Rotana
Date Posted: 2016/03/04
John Aldrich Liboon
by John Aldrich Liboon , waiter , Origami Restaurant

- don't interrupt him and let him finish to talk

- don't just always say yes and he will consume you. explain those he can have and can't in a polite manner.

- keep your posture and hold your temper

- keep your tone of voice

- apologize if needed

- anticipate their need before they ask for it.

- smile

Edward Rodriguez
by Edward Rodriguez , Waiter , Crepaway Restaurant

being a waiter is difficult...also if u a have struggle a customer to much demanding,but as being  professional waiter you need to think and take long patience to be satisfied the needs of your guest...if the customer have a complain make sure that you can handle the situation and be kind to explain it. and if u think the situation is more difficult that u cannot handle that"s the time to call your supervisor or your manager...  

Brighton Dube
by Brighton Dube , Restaurant Manager , Fireroom

By staying calm and in control of the situation, listening to the customer and showing empathy and finally solving their problem in a speedy manner.

Jerry de Guzman
by Jerry de Guzman , Teacher / Event Coordinator / Faculty Office Staff , The Philippine Christian Foundation, Inc.

Composed your self and in any situation smile to calm down the customer and talk polite in very nice but clear voice then give the right words.

Salman Hassan
by Salman Hassan , Constable , Punjab police department

I will be patient with customers and i will show them that we are friendly with them and we will do the best to feel comfortable and happy in our environment.If something go wrong with these customers i will contact with my boss to find a better solution.Show sympathy to the customer by letting him know that you understand his situation. Hear what he has to say and listen attentively. And then, provide the proper resolution to the customer.

Joy Eleazar
by Joy Eleazar , Waitress , Aitken Spence

Be humble, respectable,understandable to costumer and do all possible ways to be able to understand to the costumer the situation in a good manners.

Floyd Vargas
by Floyd Vargas , Waiter / Food Runner , Tamayos Catering

Must be more Humble to the customer so that they feel the maximum hospitality that they need . 

I will be patient with customers and i will show them that we are friendly with them and we will do the best to feel comfortable and happy in our environment.If something go wrong with these customers i will contact with my boss to find a better solution.

Jason Tangente
by Jason Tangente , Customer Sales Representative

Show sympathy to the customer by letting him know that you understand his situation. Hear what he has to say and listen attentively. And then, provide the proper resolution to the customer.

Dealing with the customer earns a good confidence and deal with it  KING  To leave a trace has a good   reputation clint  

hanan almsalohi
by hanan almsalohi , نادله , المواردالبشريه

Given all the time and attempts have please him and be patient, because the customer is king

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