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In Automobile industry, Customer Support must understand the Technicalities and technical issues or solutions to assist the customer accurately.
In Automobile industry, Customer Support must understand the Technicalities and technical issues or solutions to assist the customer accurately and Technical Support require to understand the technical queries raised by Customer to understand and to resolve customer service there to resolve the queries by understand the same with Inter guidance.
technical support provides effective solutions to problems faced by customer in terms of product. customer support makes sure that the customer is satisfied with services provided and support given. if these two processes are effective, customer retention rate will be very high
As we all know customer is the king in every Industry. In Automobile industry customer expectations for vehicle quality , reliability, safety , efficiency and utility are very high all time. So customer support and technical support are both needed in this Industry.
Technical Support is neccessory in every industry because to improve sales it is better to provide best costumer support.
