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1.Discover new ways to please customer....CREATIVITY
2.Take care of customer in a special way
3.Carry customer along in what ever you are saying...Decision making
4.Go extra mile to give asistance
One of the keys of sales person/customer service is communication skills capability, therefore you must be able to understand that customers have the right to choose wherever they like regardless your goal or target in making sales. The point here is your capability of convincing them about the product you are trying to sell or finding another alternative to make the sales.
Hence your relationship with customers should be more effective by:
1. Respecting customers' choices
2. Making quick decision and solving their problems
3. Be flexible
4. Be always friendly and build a trust !
Thank You
First, in the areas of pharmaceutical marketing and edit prescriptions and therefore problematic does not exist in the buyer accepts Pharmaceuticals sold except in cases of generic drugs