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Despite the event viewer doesn't show any error and the DHCP server is active also,So I can't get IP address.
make sure multiple dhcp server is configured in same network
It depends upon the situation, that any one situation would be:
For the best answer please see link below
https://support.microsoft.com/en-us/kb/197197
first for the DNA is very important for code
ip is the device on the Internet figure
mac is your network card and placed by the manufacturer in the sense that the card network existing device has a number does not repeat with another device in the world and consists of 32 bit which is a trademark are owned by the organization I EEE So the bottom line is Alai PII possible change in it but the Mac is difficult because it is fixed.
Make sure the DHCP Server set to active and set into the same ntwork
you should to check the below:
adding the dhcp IP server on the switches which the users are connected to it physycally through " on cisco for example IP helper".
check the connectivity of any existing firewall between user zone and server zone.