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What to do to give the customer the feeling of being heard and understood?

Sales Representatives Customer Facing Behavior Management Sales Communications
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Question added by Nadjib RABAHI , Freelancer , My own account
Date Posted: 2016/03/30
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fha sj
by fha sj , Public Relation Officer , MH International Consultants

we provide full care and attention towards the customer.The first, and probably the most important rule to satisfy the customer is to remember that you are making no comment on what type of person they are, or what they believe or value. You are only commenting on how they behaved. Do not be tempted to discuss aspects of personality, intelligence or anything else. 

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