by
Ghada Eweda , Medical sales hospital representative , Pfizer pharmaceutical Plc.
Incentives can play a key role in helping to drive Operational Excellence. In the webcast, we discussed the importance of goal alignment and deployment across an organization and the need for rewards and incentives. We also discussed how it is important for each employee to have both some shared team goals as well as individual goals. People generally want to succeed and do the right thing, and when their team and individual performances are aligned and rewarded with better pay increases, bonuses, peer and company recognition, extra time off, and so on, this reinforces the value of driving Operational Excellence and makes it very personal. So the awards don’t always have to be financial, they need to be rewarding and gratifying and sometimes made visible to others in the organization.