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If your job you had to deal with customers, you will surely know that these customers may revolt in some cases, so it is up to you to deal with the situation brilliantly and speed and then do your best to open the door handle with the client again. Anyone who needs when dealing with others that know how to deal with the situation and how to avoid occurrence of such a situation later, and the calm of the revolution customer angry is not easy, but it can, at the same time, for any individual to learn there's no way one suitable for all types of clients rebels, there are many skills can be learned and applied, the goal at one end and a gain customer satisfaction and establish strong relationships with them
Almost the most problem that we face with customer in front desk is how to give your customer great feedback from first impresion as we all know that customer deal with you fom first impresion if his deal start with problem and no small smilling when you meet him make sure that u will never get his satisfaction and you will pay more to succses with dealing with him
you be honest , clear and fast sure you will not face any problem this the most three reason make guest complaint
keep your face smile if you have more than one guest in reception don't talk to all of them in same time give them full respect and full attention
