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You need to be tactful in case your answer is “NO”. If you say “no” directly, it may hurt others who are not fully aware of consequences or have some interest in the process or proposal. In such a case, try to explore the following:
1. What are the advantages/benefits of the proposal?
2. How it would help the operation in terms of effectiveness?
3. What is the cost involved?
4. How effective is the process to achieve the goal?
5. Has the alternatives been fully explored?
If all the answer to the questions are “no”, then you put across your point for full details of the proposal in terms of above points.
It really depends on the question being asked and the surrounding circumstances. No may be a very good answer and yes could be the harsh one. In either case it helps to be able to explain your answer.
