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What are the three types of business English questions that start productive conversations?

Could you please elaborate? Thank you.

English grammar English Literature Business English Communication Skills Languages
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Question added by Randy Jumaquio , HR Executive │ Content Creator │ Coach , Self-Employed (Freelancer)
Date Posted: 2016/04/27
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Rasha Maarabouni
by Rasha Maarabouni , Executive Registrar , Lebanese International University

1. Open-ended Questions

  • “What goals are we trying to accomplish?”
  • “How can we improve this process?”
  • “What options do we have?”
  • “Why have we seen such a downturn in sales this quarter?”
  • “How can we increase our sales in the next quarter?”
  • “What suggestions do you have for increasing sales?”
  • “What problems might we face?”

2. Closed-ended Questions

  • “Then do we all agree that this is the best choice?”
  • “Have we covered everything?”
  • “Are we ready to move on, then?”
  • “Is everyone ready to put their full support behind this solution?”
  • “Do we need to wait for Jim’s return before making a final decision?”
  • “Can everyone spare another 30 minutes so that we can leave with a final decision?”

3. Rhetorical Questions

  • “Wouldn’t it be great if we increased sales this season and proved the analysts wrong?”
  • “Isn’t Mary a great addition to our team? Don’t you love the way she always comes to meetings prepared? She cuts right to the chase, doesn’t she? Wouldn’t it be great to have more people on our team like her?”

Randy Jumaquio
by Randy Jumaquio , HR Executive │ Content Creator │ Coach , Self-Employed (Freelancer)

Thanks a lot Ms. Rasha for your answer, i like it.

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