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Functional conflict is healthy conflict that allows people to discuss, negotiate and even argue over points and use this conflict to be constructive and resolve challenges. Dysfunctional is where it becomes harmful and not constructive and can pull people or teams down. Facilitated discussion first to discover the issues or agendas of those involved and then some reminders about appropriate behavior and possibly a shift of any team members as a last resort if necessary to change the group synergy and dynamics.
