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What is the basic rule that defines you are customer service efficient?

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Question added by Mohammed Naveed Hashmi , Business Development Executive , Standard Chartered Holdings
Date Posted: 2016/05/06
Yosef Abdalsalam Mohammed
by Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture

The Basic rule that Defines the Customer Service person, is his power of handling difficult situations and his patience while dealing with customers

Heavenly J John
by Heavenly J John , National Head - Aftersales for Ford , Saud Bahwan Group

If not less waiting time of the customer for the service, keeping the customer engaged during the service period is the basic rule. This engagement will make the customer always tell others of the engagement that will bring repeat sales.

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