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1) Preparation
2) Active Listening
3) Interpersonal Skills
4) Problem Solving
5) Communication Skills
Best way of negotiation is not to drop your prices in Sale,try to understand what other benefits we can offer to client in terms of warranty,services or discounts in AMC.I have done that in AMC part & same time got AMC along with Purchase order which was beneficial for company & client.
Try to make the buyer see the benefit of the deal and a common win win ground for you and the buyer.
The top effective skills for negotiation are :
Always keep margin of discount, get in touch with buyer regularly, keep doing follow up. Drop some price to make feel the buyer, that he has won.