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Which is a central point in an enterprise from which customer service interactions are managed via phone, fax, email and other channels?

a. data centerb. contact centerc. network operations centerd. Information Technology Information Sharing and Analysis Center

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Question added by Yosef Abdalsalam Mohammed , IT Manager , Al-Alamiya for Furniture
Date Posted: 2016/05/20
Wasi Rahman Sheikh
by Wasi Rahman Sheikh , WAREHOUSE SUPERVISOR , AL MUTLAQ FURNITURE MFG

d. Information Technology Information Sharing and Analysis Center

ghazi Almahadeen
by ghazi Almahadeen , Project Facilitator , Jordan River Foundation

Thanks for the invite ............................ I think b

Mohammed Osman Chaker Sultani
by Mohammed Osman Chaker Sultani , Production Supervisor , Pure Glass Sharjah LLC

c. network operations center

 

Ghada Eweda
by Ghada Eweda , Medical sales hospital representative , Pfizer pharmaceutical Plc.

I think that all are important for customer centric focus.

mohammed negm
by mohammed negm , مدير مبيعات , مؤسسة أطياف لتجارة المواد الغذائية

I agree with B   answers, thanks for the invitation.

nisreen essam
by nisreen essam , Personal Assistant , Salem Travel Agency

thanks for invetation

contact center

good luck

I apologize for the answer , I leave the answer to the specialists the experts in this the field , that's not  The area of my specialty , I hope  you invite specialists only .

مها شرف
by مها شرف , معلمة لغة عربية , وزارة التربية السورية

Thanks for the invitation. I agree with experts answer. ...

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