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Problem of the GPRS provider
or Routers routing table wrongly
or Access-list blocking the traffic
or URL filtering being applied
or internal routing problem (Vlan routing misconfigured)
or Switching problem (ports, vlans, spanning-tree, etherchannels, etc.)
or cabling/physical problems
The solution would be to follow each od this itens, check the status and config, to find what is causing the no web access.
The followwing are the problems which may cause.
Problem of the GPRS provider
or Routers routing table wrongly
or Access-list blocking the traffic
or URL filtering being applied
or internal routing problem (Vlan routing misconfigured)
or Switching problem (ports, vlans, spanning-tree, etherchannels, etc.)
or cabling/physical problems
Sloution
Ping an Internet address
Response from IP
If you receive a response from the IP address, but not the domain computerhope.com, you are encountering a problem with your DNS
Make sure that your DNS and ISP service provider Ip addresses are same
No response from IP
If you get no response from the IP address and the computerhope.com address, nothing is being sent over your network. If your are on a home network, unplug the power to your router and broadband modem.
Problem can be any of the mentioned below:
1. DHCP issue
2. NAT or PAT issue
3-Package Information & details
problem are:
1. dns issue
2. routing, access list or NATing issue
the solutions are
1. check icmp of dns
2, need to check nslookup from device
2. add dns server ip in network adapter
3. also need to check in browser connection setting proxy is enable or disable it depends on router configuration
3.also check NAT & routing
Noted: most of the times are happenig DNS issue
Wrong Roueting Table Entry in router and the Access-List is deniying the service.