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With respects to the cost of quality, which of the following individuals was responsible for developing the "zero-defects" approach?

 

A. Deming

B. Crosby

C. Juran

D. Inshikawa

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Question added by Muhammad Farooq , QA-QC MANAGER , AL Bawani contracting co.
Date Posted: 2016/06/14
Usman Islam
by Usman Islam , Logistics And Warehouse Manager , Kirtanlal Scaffolding & Formwork

Mr. Philip Crosby option B is correct 

Mohamed Helal
by Mohamed Helal , Project Manager , GROUP CONSULT INTERNATIONAL

Philip Crosby..........................

Ramzi SAMRI
by Ramzi SAMRI , Industrial engineer , Institut für Betriebliche Bildungsforschung Berlin (IBBF)

Crosby is the answer. Thanks

Ksenija Kancelak
by Ksenija Kancelak , Construction Project Manager , City of Koprivnica, Koprivnica (Croatia)

Quality expert Philip Crosby

sardar mardookhy
by sardar mardookhy , Head of portfolio management department , MCI

Option B. Crosby is my choice

mazin marouf
by mazin marouf , Quality Assurance Auditor (IRCA certified QMS auditor) , Safat Aviation Group

Zero Defects – a term coined by Mr. Philip Crosby in his book “Absolutes of Quality Management”, It means ensuring quality standards and reducing defects to the level of zero in projects

kamal purbia
by kamal purbia , IT Project Manager , Automated Systems Company

Zero Defects – a term coined by Mr. Philip Crosby in his book “Absolutes of Quality Management” has emerged as a trending concept in quality management.

Eng Ahmed Elsharkawy
by Eng Ahmed Elsharkawy , Civil Engineering Project Manager , Altwijry office

thanks for invition ,,,,,,,,,, my choice is option B

Sathish Prabhu.V
by Sathish Prabhu.V , Manager - Operations & Process Improvement , Revolution Valves

Option B, Philip Crosby is the right answer because this concept created big critisicm but it lead to the emergence of six sigma

Deleted user
by Deleted user

Agree with Previous answers

B. Crosby

Muhammad Ahmed
by Muhammad Ahmed , Quality Assurance Executive (South Region) , K&Ns Foods Pvt.Ltd.

I am sure option B. Juran was responsible for developing the zero defect approach.

 

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