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List all that you feel important to win the hearts and business of your prospects from Middle Eastern, an Arab perspective.
I believe be honest,lead by example,help them understand their needs,provide solutions not problems,listen to their issues and concerns and be a resolver for any conflict or problems they have.
Make sure that they see your proposal as a winning proposal. ensure that your proposal is the most cost effetive one which satsfies their needs and probably wants.
If you consider someone to be a good prospective for your business, the following things can be done to attract attention:-
* Know your client well (if possible inside out through research) in order to impress him during your meeting. This will indicate that you have strong interest to do business with him.
* If possible, communicate with him in the same language i.e., in Arabic, since it will bring him closer to you, if you know their language.
* Inform him of all the possible advantages when doing business with you, as they seek individuals, who are committed and reliable. Be honest.
* Find out what their interests are (personal or professional during the course of meetings), in order to meet them outside business hours such as fishing, boating, golf, lunch, dinner etc.... This is really helpful as they really open up at this time. In order words, try socialising with them.
* Show them that they can depend on you.
Of course, this is only possible, if you have more than one meetings with them.
These are some of the points I can think of.
Considering your customers as a king, you become transparent and honest towards them as they should see you again. A new client and the existing as well must get superior honour.
3. OFFER FREE PRODUCT TRAINING AND SUPPORT
Treat your Prospects the way you like to treated
try to sell based on their needs not yours
empathy -
tell the truth
if your product doesn't meet their requirements, tell them and let them decide.