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A. Cost of all work to build a product or service that conforms to the requirements
B. Training programs
C. Cost of all work resulting from nonconformance to the requirements
D. a and b
E. all of the above
Thanks for invitation -
With the choice E. all of the above-
Its mean All operational costs include since the beginning of production and even marketing with all experiments (active and inactive).
E. all of the above
Cost of conforms and Cost of nonconformance and Training programs
Cost of Quality means the total cost expected & worked out to meet Project or Service or Product quality. It comprises A ) Appraisal Costs ; B ) Prevention Costs; C ) Failure Costs which includes both Internal & External Costs .
E
Cost of quality = cost of good quality + cost of bad quality
cost of good quality = training + awareness+ product approval documentations +.....
cost of bad quality = rework cost + scrap cost+ complaint cost +....
Thanks, E is the suitable answer.
All costs including training comes under cost of quality hence right answer is option E - All of above
COQ is mainly dived into 2 parts
E. all of the above
thanks,..
