What are the critical components of Business Process Management (BPM)?

- The definition of the corporate mission

- The realization of  visions in terms of goals

- The formulation and implementation of strategies to achieve these goals

There are four critical components of a BPM Suite:

• Process engine — a robust platform for modeling and executing process-based applications, including business rules
• Business analytics — enable managers to identify business issues, trends, and opportunities with reports and dashboards and react accordingly
• Content management — provides a system for storing and securing electronic documents, images, and other files
• Collaboration tools — remove intra- and interdepartmental communication barriers through discussion forums, dynamic workspaces, and message boards

BPM also addresses many of the critical IT issues underpinning these business drivers, including:

• Managing end-to-end, customer-facing processes
• Consolidating data and increasing visibility into and access to associated data and information
• Increasing the flexibility and functionality of current infrastructure and data
• Integrating with existing systems and leveraging emerging service oriented architecture (SOAs)
• Establishing a common language for business-IT alignment

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