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clients point of view. Your next step would be
A. Call the project team and review the situation
B. Review the specifications document and the WBS with the team responsible for that part of the scope
C. Create a change equest
D. Explain to the customer and change the specifications
Ans "A" and "B" are almost same and procedure is internal to the contractor and his team. So, not a correct answer.
Since the the client has rejected and the contractor has agreed with client's view, "C" is the correct answer.
The client has rejected the deliverable and there is nothing to explain more- so, "D" is not correct.
Immediate action ( in the situation mentioned by you ) is to "Review the specification document and the WBS with the team responsible for that part of the scope " .
Option B. Review the specifications document and the WBS with the team responsible for that part of the scope to make corrections
The most suitable answer is option B: Review the specifications document and the WBS with the team responsible for that part of the scope
Option (A) followed by (C) and implement accordingly. Thanks.
