How do you convince the business users that they get a satisfactory support, and how do you ensure that your commitments to business users are met?

Applications Support Business Management

Question added by M Divakar Kini
Date Posted: 2016/07/02

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by Ruben Frane , Help desk Solutions Head , De La Salle University Lipa

Real -time support must ensure to meet and satisfy users. Quick response and in-house support are one of the best ways to meet the needs of the business users.

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How do you convince the business users that they get a satisfactory support, and how do you ensure that your commitments to business users are met?

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