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Ensures the high standard of services provided for guests and the attainment of the department's qualitative and quantitative targets • Conveys the hotel's image and atmosphere through his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field • Manages and motivates the teams in order to improve sales and the quality of F&B services • Improves the department's results by increasing sales and the productivity of F&B points of sale • Leads and brings life to Brands projects and identity features in the department (Echanson, service certification etc) • Manage and values the differents food and beverage points of sale • Make sure of the informations transmission in the concerned services • Develops team spirit and motivation by creating a good working atmosphere • Takes part in or validates recruitments • Organises the welcome and integration of new employees • Prepares or checks the work schedules, ensuring that they are consistent with activity forecasts • Conducts annual performance appraisals and sets targets for the team • Prepares the training plans in conjunction with the managers under his/her responsibility and follows them up • Helps employees improve their skills and provides support for career development • Applies labour legislation
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