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Office Administration is a complex role which requires a range of professional skills including time management, interpersonal ability, customer service and organisation for results.What are some the key challenges you face as an Office Administrator/Office Manager or Executive Assistant, and how do you go about overcoming them effectively?
Prioritzing the job in hand based on the urgency and completing it at the stipulated time.
Major challenge being liasing with internal departments and follow up to complete the work.
The key challenges are:
Keep focussing on time management along with the other skills mentioned in.
Time Managment is a huge task for huge companies
The key challenges I often face being an office administrator are delivering the projects on time especially if your working in a construction and engineering companies. I worked on tender documents like preparing BOQ's and other tender submittals. The documentations I usually work requires a lot of time and patience with the pressure that is going on when we submit documents to a lot of contractors, consultants and suppliers. Submissions and deliverable are sometimes needed immediately because of a lot of factors and so I need to adjust my work priorities in that case. My job is imperative to the team I worked with and that I am able to deliver what is expected of me as administrator/secretary.
An Office Administrator/Executive Assistant can be described as a person who oversees the day-to-day operations of an office. He oversees activities related to financial planning, billing, and record keeping, personnel and physical distribution and logistics within an organization. Office administration includes planning work assignments for staff, supervising staff, and requesting new office equipment and repairs on existing equipment.
The key challenges faced by Office Administrator/Executive Assistant are:
To maintain good atmosphere within the office.
To maintain regularities and discipline
To fix up the work targets for every desk
To follow-up the working activities
Ensuring working progress as targeted
Liaison with other related offices for sharing and co-operations
Informing regularly to upper offices as th worked done.
Evaluating the finished works and making revised planning for next
Evaluating regularly the sub-ordinate officers and staffs
Doing welfare for clients and own officers and staffs.
TO SET UP THE GOALS
TO MAKE SURE U CHOOSE THE RIGHT TEAM.
TO CONDUCT REGULAR MEETINGS BETWEEN THE TEAM MEMBER'S.
REPORTINGS AND UPDATING THE MANAGEMENT.
DISCIPLINE IS THE MAIN KEY FACTOR TO MAINTAIN.
MAKESURE THE TEAM IS ENJOYING THE TASK GIVEN AND FULLY UNDERSTAND THE TASK.
SETUP THE REWARDS FOR THE TEAM TO ACHIEVE THE GOALS ON TIME AND ACCURATELY.
CUSTOMER CARE SERVICES ARE 100% MOST IMPORTANT FACTOR TO ACHIEVE THE SATISFACTION TOWARDS THE GOAL.
For me it was to be mother and father for about 60+ employees :)
And to stay calm under overwhelmed activities after having not enough sleep since I had obligations that did not care about time differences.
You have to be calm, ready and prepared for the day's work, have a good mind set, forget about the previous day's challenges, check outstanding files, clear desk and make sure that all systems functions well, be cheerful and do not allow emotions and sentiments set in, be articulate and maintain a positive attitude.
Lack of proper coordination along with the support of other managers and struggling to uphold the value of administrative excellence over all department with the core administrative works and problems in influencing other executives.
