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As a customer when you call a call center what is more important for you? Getting your call answered in < 20 seconds? or Someone who should help you?

Customer Interface Customer Service Communication Skills
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Question added by Anil Wilson , Operations Manager , Silah Gulf
Date Posted: 2016/07/12
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Deleted user
by Deleted user

someone who should help you!

Nelio Beleo
by Nelio Beleo , Civil Inspector , Petrojet

Someone who could help because that is the reason I called them

Heavenly J John
by Heavenly J John , National Head - Aftersales for Ford , Saud Bahwan Group

Attend the call in the second ring!

Michael Balogun
by Michael Balogun , Technical Support Audio , Success Power international

Someone who will proffer a solution in the shortest time 

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