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By using the interpersonal skills an HR manager can bridge the gap between employees & the employers.
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HR works as a bridge between an employee and an employer, and it is responsibility of HR to get together with employees and solve their issues if any, and also convince the management for necessary employee’s requirements and benefits.
the answer its same why we make employees relation section in HR , the relation bridge mainly made by2 vital issues strong communication channels (weekly meeting - monthly in touch - suggestion box - employees committe ...etc ) , and transperancy ( do what you promise - announcements ...etc)
The answer is,. engagement
Clear intensions from both sides, good communication, good manners and respect.