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What are the different parameters on which a Vendor performance depends?

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Question added by ARIF SHAH , Station Manager , HPCL
Date Posted: 2016/07/30
Samar Babrouk
by Samar Babrouk , Consultant (Short Term Assignment) , International Finance Corporation (IFC), member of the World Bank Group

 

  1. Quality Service/product

  2. Credibility

  3. On-time delivery

  4. Cost effective.

 

Robin Ancil
by Robin Ancil , Import Logistics & Warehouse Manager , Sharaf RetailSharaf

The analysis of the Vendor must depend of the services you have sought from the party. The vendor could be offering umpteen number of services across the clientele. What matters to you is only has he delivered on your requirements - Qualitatively, Timely and Cost efficiently. If these have been met and the services are supported with a very responsive attitude with strong customer service relationship and a capacity to handle risks if any on the nominated job without jeopardizing the core services and rates, then you can consider your vendor worthwhile. Shortfalls in any of the above discussed, lowers the reliability of your vendor.

siamak bahmani
by siamak bahmani , startup area manager , Oil Industries’ Commissioning and Operation Company (OICO)

Performance of Vendors can be determined by the below parameters:

1-Good knowledge of system control

2-good communication with start up team

3-good plan for mechanical completetion

 

biju meledath
by biju meledath , Assistant Manager , AL GURG STATIONERY

1) Quality of the Product

2) On Time Delivery

3) Product Sustainability

4) Better Price

 

Nitin Kalani
by Nitin Kalani , Coach

1. Timely deliveries

2. Competitive pricing without compromising on quality

3. Offer innovative products and ideas 

Desmond Rodrigues
by Desmond Rodrigues , Administration officer - Procurement and Logistics operations , Pharmalink

Vendor selection and evaluation plays a vital role for the success of any business.

There are multiple parameters to determine the vendor performance, however very important among them are:

1. Sourcing and deilvery of Quality products at the right time. 

2. Supplying at the best price "Total cost of Owbership".

3. Desire to do business approach "Long lasting relationship".

Chaitanya Damle
by Chaitanya Damle , Senior Contracts Manager , Tata Communications

There are multiple parameters based upon which vendor performance can be determined. Starting point is to list down the key parameters important for your company / requirement. Once the key points are listed, then to compare vendor performance against each points and to rate them. Listing down some of the key points as a general note:

1). Past performance in similar size project, 

2). Customer references

3). Commitment and associated SLA

Vasanth Sridhar
by Vasanth Sridhar , Accountacnt Cum Office Admin , Ash & Sims Advertising LLC

Performance of Vendors can be determined by the below parameters:

Delivery Timing

Quality of the products

Accesability

Clear information on the products & services provided