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leave rules and noting and drafting rules
There are four main (F) rules of administration:
1. Fare
2. Firm
3. Flexible
4. Follow-up
Beside above these the rules of administration are to have good knowledge of the whole business, leadership qualities to lead the team even in crises and understandable personality to consider the obstacles in the way of completing the tasks.
As William Shakespeare said "if you want to say no don't even try to say yes" mean the administrator should learn the art of saying no as well.