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1. Invoince not posted by any of company
2. Sale recorded but invoice not received by customer
Many reasons,
1. Customer not received the Invoice
2. Invoice didn't posted.
3. Transfer made by customer not shown in company'S books of accounts
4. Company may issue Invoice once they receive the LPO.
etc etc
It's either there was no debit AR recorded upon sales or no credit AR recorded upon receipt of payment.
It is a matter of reconciliation between 2 accounts one which we have maintained (customer's Ledger a/c) another which they have maintained (our Ledger account in customer's books).
Here are some examples:
Many reason could be or any of four type of error.
Omission Error
Commission Error
Compensating Error
Error of Orginal entry
The Above error can be either side to reslove this error make reconcilation with third party.
There is one ultimate reason and that is CORRUPTION.
I think that all the reasons uttered by respected colleagues in the previous answers fully correct.
one - sale entry not taken in the books of customers and
two - receipt of payment made by the customers has to been reflected in the books of the seller
three - credit / debit note issued by customer and/or seller is not accounted either of one books of accounts